Body Language


People’s body language communicates how they are reacting to you and your spoken messages. For a more accurate interpretation of their moods, look for "clusters" of the behaviors associated with the different emotional states.

Emotional Mode

People in this emotional state may:

reflective

    • occasionally nod to indicate comprehension
    • move the eyes laterally sideways occasionally to indicate thought processing
    • align the body directly with yours or at a small angular distance
    • have small pupils, digesting info
    • keep direct eye contact
    • lower the brows slightly in thought or evaluation
    • sit or stand passively with minimum movement
    • rest the chin on the hand
    • lean back with an open position
    • blink at the normal rate of 20 closures per minute

responsive

    • lean forward with an open position
    • curl mouth upward at the corners, in a relaxed fashion
    • sit or stand in an open and relaxed posture
    • palms up
    • smile
    • align body directly
    • nod the head
    • keep eye contact
    • have the palms open
    • tilt the head to the side to indicate friendliness
    • mirror your body language
    • blink faster indicating psychological excitement

defensive

    • lean back with a closed position such as arms or legs crossed
    • hold arms tight against the body, indicating nervousness or anxiety; if they are less tight with the elbows elevated and projecting outward it signals arrogance, dislike or disagreement
    • show visible signs of gulping
    • bend head and trunk forward as if bowing, showing submissiveness
    • bend spinal column away from another person as a sign of disagreement, dislike or shyness.
    • bend away generally, indicating negative feelings
    • avoid gaze
    • tilt head to side or forward indicating submissiveness

combative

    • show an open posture
    • be erect or lean forward
    • tense the jaw in anger
    • frown
    • tense the mouth
    • hold hand behind head
    • make a fist
    • make beating gestures with palm down
    • place hands on hips
    • flare nostrils
    • bring head forward and stick chin out
    • tilt head back

Interpreting Emotional Modes

SkillSoft Corporation; SkillSoft Learning Aid Series; Copyright 2008.

All brand or product names and their content mentioned in this product are the property, trademark, service mark, or registered trademark of their respective holders.

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The above information was from an online class I took for Communication skills.  I found the information useful and wished to share it with everyone.

Paul

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